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As default, your SPAM filter is turned on and set to mark spam with *****SPAM***** in the subject line
Configuring Spam Filter
To configure the spam filter:
1 Login using credentials provided. Then click on Home under the General menu on left.
2 Click the Mail icon in the Services group.
3 Click the e-mail address you need.
4 Click the Spam Filter icon in the Tools group.
Configure the following settings as desired:
Hits required for spam. SpamAssassin performs a number of different tests on contents and subject line of each message. As a result, each message scores a number of points. The higher the number, the more likely a message is spam. For example, a message containing the text string “BUY VIAGRA AT LOW PRICE!!!” in Subject line and message body scores 8.3 points. By default, the filter sensitivity is set so that all messages that score 7 or more points are classified as spam.
If you receive lots of spam messages with the current setting, to make filter more
sensitive, try setting a lesser value in the Hits required for spam box; for example, 6.
If you are missing your e-mails because your spam filter thinks they are junk, try
reducing filter sensitivity by setting a higher value in the Hits required for spam box.
Note: To further improve spam filter accuracy, you may want to train your spam filter on email
messages you receive (see the instructions on improving accuracy of spam detection
below).
What to do with spam mail.
If you are sure that your spam filter is accurate, you may want to set the filter to automatically delete all incoming messages recognized as spam. To do this, select the Delete option. If you wish to filter mail with the software on your local computer setup a message rule or select the Mark as spam and store in mailbox option, and then specify how spam filter should mark the messages recognized as spam. “X-Spam-Flag: YES” and “X-Spam-Status: Yes” headers are added to the message source by default, and if you want, the spam filter will also include a specific text string to the beginning of Subject line.
5 To save your changes, click OK.
6 If you do not want to receive e-mail from specific senders, add their e-mail
addresses to the spam filter’s black list.
To add an entry to the black list, under Black list group, type an e-mail address into the E-mail pattern box. For example:
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
, *@spammers.net. An asterisk (*) means any combination of symbols. Click Add.
To remove an entry from the black list, select it and click Remove.
7 If you want to be sure that you will not miss e-mail from specific senders,
add their e-mail addresses to the spam filter’s white list.
To add an entry to the white list, under White list group, type an e-mail address into the
E-mail pattern box. For example:
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
, *@mycompany.com. An
asterisk (*) means any combination of symbols. Click Add.
To remove an entry from the black list, select it and click Remove.
Improving Accuracy of Spam Detection
You can improve accuracy of spam detection by training the spam filter on the e-mail messages
that you have in your mailbox. To improve accuracy of spam detection:
1 On your Home page, click the domain name you need.
2 Click the Mail icon in the Services group.
3 Click the e-mail address you need.
4 Click the Spam Filter icon in the Tools group.
5 Click the Training icon in the Tools group.
All e-mail messages you have in your mailbox are presented on the screen. Each message is
accompanied by an icon in the left column, which tells if a message is recognized as spam -
, non-spam - , or not recognized at all - . If you have already trained your spam filter
on a message and the results were recorded in the spam filter’s database, an icon is
shown in the right column.
6 Train the spam filter.
In most cases, you can tell if a message is spam by looking at its subject line and sender’s
name. If they do not give you any clue, try looking inside the message using your e-mail
program or webmail interface.
- To mark a message as spam, select the corresponding check box and click ‘It’s Spam!’.
- To mark a message as not spam, select the corresponding check box and click ‘It’s Not Spam’.
- To remove any information on a given message from the spam filter database, select the corresponding check box and click ‘Forget It’.
7 Once finished with training, you can remove spam e-mails from your mailbox using your e-mail program or Webmail interface.
Clearing Spam Filter's Database
If you have accidentally made your spam filter learn a great number of spam e-mails as nonspam
or vice versa, your spam filter will likely produce incorrect results. In this case, clear the
spam filter's database and then repeat training.
To clear spam filter’s database:
1 On your Home page, click the domain name you need.
2 Click the Mail icon in the Services group.
3 Click the e-mail address you need.
4 Click the Spam Filter icon in the Tools group.
5 Click the Training icon in the Tools group.
6 Click the Clear button.
Switching off Spam Filter
To switch off spam filtering for a mailbox:
1 On your Home page, click the domain name you need.
2 Click the Mail icon in the Services group.
3 Click the e-mail address you need.
4 Click the Mailbox icon in the
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